At Hotel Smarters (“we,” “our,” or “us”), we are committed to protecting the privacy and security of our users (“you,” “your”). This Privacy Policy outlines the types of personal information we collect, how we use and share it, and your rights in relation to your information. By accessing or using our website, hotelsmarters.com, you agree to this Privacy Policy.
1. Information We Collect
We collect various types of information, including:
- Personal Information: Information that identifies you as an individual, such as your name, email address, phone number, billing address, and payment details when you make a booking or contact us.
- Technical Information: Information automatically collected when you use our website, such as your IP address, browser type, device information, operating system, and usage data (e.g., pages visited, time spent on the website, and referring URLs).
- Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your interactions with our website. For more information, please see our Cookie Policy.
2. How We Use Your Information
We use your personal information for various purposes, including:
- To Provide Services: To process transactions and onboarding of your services to you
- To Communicate with You: To send you confirmations, updates, and other information related to your reservations or inquiries.
- To Improve Our Website: To understand how our website is used, enhance user experience, and improve our services.
- For Marketing Purposes: To send you promotional materials, special offers, or other communications that may be of interest to you. You may opt out of receiving marketing communications at any time.
- To Comply with Legal Obligations: To comply with applicable laws, regulations, or legal requests.
3. Sharing Your Information
We may share your personal information with:
- Service Providers: Third-party vendors who provide services on our behalf, such as payment processors, email service providers, and analytics providers.
- Business Partners: Third-party partners with whom we collaborate to provide certain services, promotions, or offers.
- Legal Authorities: Governmental or regulatory bodies, law enforcement agencies, or authorized third parties, if required to do so by law or in good faith belief that such disclosure is necessary.
4. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
5. Your Rights
You have certain rights regarding your personal information, including:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete information.
- Deletion: You have the right to request the deletion of your personal information in certain circumstances.
- Objection: You have the right to object to the processing of your personal information in certain situations.
- Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us at info@hotelsmarters.com.
6. Security of Your Information
We take reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
7. International Data Transfers
Your personal information may be transferred to and processed in countries outside of your own. We take steps to ensure that your information receives an adequate level of protection in the countries where it is processed.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: info@hotelsmarters.com
By using our website, you consent to the collection and use of your information as described in this Privacy Policy.